LE Concepts - lcd and plasma tv online retailer

New Store
Leading Edge Concepts retail site is set in the largest indoor shopping centre in Europe, the Metro Centre, a few minutes drive from both Gateshead and Newcastle upon Tyne, offering up to 12500 car parking spaces.

Check our location, contact details and opening hours.

Customers are free to call & collect product and drop by for a coffee and enjoy a demonstration of Home Theatre in our reference room. We are available from 10am to 8pm weekdays, 10am to 7pm Saturday and 11am to 5pm Sundays.

Leading Edge Concepts is a limited company and began trading in 1996 & of course is renowned for its award wining Radar/Laser detectors of which we supply direct to the consumer, automotive dealerships and large high street retailers such as Tandy & Carphone Warehouse. With our buying power we can afford to offer you, the consumer, the same product available on the high street, but at a substantial saving, with all the necessary warranties and a far superior after sales service.

Why pay high street prices when you can pay low prices. We will usually stock up to 10 pieces of any one model in our warehouse, allowing a customer's order to be turned around in minutes and delivered on the next working day of placing the order. We sell huge quantities of plasma and LCD TV's, so we can buy them cheap and sell them cheap.

If the item is in stock, we will guarantee, with our preferred courier, City Link, that you will receive the product the following working day, fully insured in transit from point to point, pending credit card authorisation.

Real-Time Stock Status
Unlike most of our competitors you can check to see if the product of your choice is in stock.
Our inventory system is completely web-based. This means that you have up-to-the-minute information on all of our product stock status.

You can navigate easily between products, check the specification and price and order, all in the leisure of your own home or office without any hard sell.

Price Promise
We promise not to match, but better any price that you may have seen advertised elsewhere. All we ask is that the competing retailer has the product in stock of the same specification and is ready to ship the same day we are. Please note terms and conditions apply.

Please note that price promise applies to our internet site only and not to our retail store - visit the price promise page for further details.

Online Tracking
After you have placed an order, you will sent a tracking reference.

Track Your Order online with our Carrier City Link
Track Your Order online with our Carrier Parceline

Secure Shopping Environment
The key to taking advantage of shopping on the Internet is a Credit Card Secure system. Designed with the support of InWeb Networks and WebGenie Software, our 128 bit secure processing system lets customers rest assured that they are shopping in a safe environment.

Our online shopping system utilizes state of the art encryption technology to create a secure transaction - preventing anyone from accessing your personal information.

We accept all major credit cards, charge cards and debit cards on our online secure server.

Confirmation E-Mails
You are e-mailed a confirmation when you place your order online. Then you are e-mailed when it ships with details about how, when, and via what carrier.

Shipping Types to suit you
Our domestic customers can chose from a standard Next Day Delivery, Next Day before noon, or even a Saturday delivery. International Customers can choose between three internationally renowned carriers, UPS, FedEx and DPD.

Check our delivery rates

Multiple Payment Types
Pay with credit, debit, charge card, cheque or wire transfer and for those wary of sending their credit information over the Internet, you can place your order on-line and then call us with your credit information or simply fax your order through.

Returns and Refunds Policy
You have the right to cancel your order within 7 working days from delivery. You must notify us by phone, email, fax or letter of your intention to cancel within 7 working days from delivery. After notification we will issue you a returns number that you must quote on the paperwork when returning the goods.
* Goods must be returned 'AS SOLD' in the original packaging with all components and accessories.
* Goods must be complete, UNUSED, and in 'AS NEW' condition (eg if you have opened the box to examine the product it must have been done so without damaging the box and packaging or damaging the product in any way) and must be re-packaged as received.
* Goods must be returned to our Returns Department within 14 days from authorisation. We are unable to accept returns of un-wanted and non-faulty items after the 14 days.
* Television stands must not have been opened from their original packaging.
* Any 'FREE GIFTS' with the products must also be returned.
We are unable to accept returns of the following items: Opened Pre-recorded videotapes, DVDs, CDs, Minidiscs, games and software, the goods that were a special order to the customer's specification.

You must organise the return of the unwanted items at your expense and risk. Returns cannot be accepted without prior authorisation and a returns authorisation number. The returns authorisation is valid for up to 14 days only. Goods sent back without prior returns authorisation will be returned back to you and the cost of delivery charged to your account.
Refunds :
Full refund of the cost of the goods is wholly conditional upon the above conditions being met and the refund authorised only after a full inspection of the goods by our Returns department to check for completeness and correct product return.
* Goods received back complete as NEW and unused and in original box and packaging including all accessories and in a re-sellable condition: You will be refunded the full invoice amount less cost of delivery.
* Goods received back complete as NEW and unused and in original box and packaging but with accessories missing: You will be refunded the full Invoice price - less delivery charges and cost of accessories as advised.
* Goods received back not in a re-sellable condition: We are unable to accept these back under the above terms and the goods will be returned back to you and the cost of delivery charged to your account..

Warranty Information
All Warranties are covered by their respective manufacturers excluding Multi-Region DVD Players.

Multi-Region DVD players are covered by a 12 month, 45 day repair or replace warranty, that is, if your DVD player develops a fault, simply return the same to us and if we're not able to obtain the spare part(s) from the manufacturer within 45 working days we will replace the machine, like for like. A service you'll agree that is far superior to that offered by manufacturers.

Please note that due to recent legislation, April 01 2003, some Manufacturers will only allow repairs to be carried out by authourised service centres and not dealers, therefore please contact us first before sending a unit back to us for service.

Privacy Statement
We keep all of our customers' details private and we will not send you any unsolicited information nor provide your details to any other companies that may wish to do so.

For all your Home Theatre needs, we have the Leading Edge over the competition and we are often the cheapest on the web!